I hope everyone is safe and healthy! What a time to live in right now!
Many of the small businesses are struggling and stocks are suffering. The best thing right now is real estate as there is less supply than demand due to low mortgage rate.
As Harvard Business Review reports, “When customers are separated from the work that’s being done behind the scenes to serve them, they appreciate the service less and then they value the service less.” Describe the steps you’re taking to mitigate risk and give them insight into the steps you’re taking to help the community.
That’s why small businesses should think about shifting their business online with a Digital strategy. The next generation has always shopped online. After the lockdown, digital sales have been grown twice.
As a business on a digital platform, you need to focus on consumer demand. First, what is trending, and will you be able to meet the demand due to influx of new consumers buying online.
Please let me know if you shifted your businesses online and what is your digital strategy?